Zend Technologies provides a wide range of resources for obtaining additional information and support, such as the Zend Support Center, the Zend Newsletter, and the Zend Developer Zone.
The Zend Support Center is a portal for information on all Zend Product related issues.
From the Zend Support Center (http://www.zend.com/en/support-center) you can access:
Hosted user forums for the Zend product user community. See what other users have to say and get answers directly from the Zend Support team.
Visit: http://www.zend.com/en/forums
The Zend Knowledge Base contains an extensive range of articles on commonly encountered problems, troubleshooting, tips and workarounds.
Search the Knowledge Base for any Zend product related issue at https://www.zend.com/en/support/knowledgebase.php.
The Zend Product Online Documentation Center is an easily browseable and searchable resource for accessing the most updated information on using all Zend Products.
Visit: http://www.zend.com/en/resources/zend-documentation/
If you did not find the answer to your question in any of the Support resources, you can open a ticket with the Zend Support team, who will answer each ticket on an individual basis.
This can be done through https://www.zend.com/en/helpdesk/newticket.php.
Note:
More information on specific
PDT
component errors is sometimes recorded in PDT's error log.
This is located in a '.log' file, created in the .metadata folder of your
workspace. (e.g. C:\Documents and Settings\Bob\Zend\Workspaces\DefaultWorkspace\.metadata\.log.)
The information in this log can help the Zend Support team to diagnose
a specific problem.
Zend's monthly Newsletter contains the hottest updates, special promotions and useful developer information.
To get the newsletter, log in to your Zend account at https://www.zend.com/en/user/myzend and mark the 'Yes, I want to receive Zend information' checkbox in the Communication Preferences category.
The Zend Developer Zone
is the leading resource center for PHP developers, where you can learn
about PHP and meet the experts.
The Zend Developer Zone features the following:
The PHP 5 Info Center
Articles and Tutorials
PHP and PEAR News Weeklies
Worldwide Job Classifieds
Visit: http://devzone.zend.com
Send feedback, questions and comments on the Online Help and Documentation to: documentation@zend.com